Canamis are dedicated to offering you a great service – if you have any questions or problems, please contact us by email or via our contact form. We promise to respond quickly to ensure that you get the best possible use out of all of our products.
ORDERS UNDER £50 (UK only)
Royal Mail Tracked 48 - £4.95
Orders placed before 3pm Monday to Friday will be processed on the same day. Orders placed after 3pm will be processed the next business day. Friday after 3pm will not be dispatched until Monday.
ORDERS OVER £50 - FREE (UK only)
Royal Mail Tracked 48
Orders placed before 3pm Monday to Friday will be processed on the same day. Orders placed after 3pm will be processed the next business day. Friday after 3pm will not be dispatched until Monday.
GENERAL DELIVERY INFORMATION
Once your order has been placed, we will send you a confirmation email. Orders placed before 3pm will be dispatched the same day. Once your order has been dispatched, we will send you another email confirming.
There is no shipping on Saturday or Sundays, so orders placed after 3pm on a Friday will be shipped after the weekend. If your order hasn't been despatched yet and you need to amend your order, you may call us on 0203 927 1111 or get in touch via our customer services team, info@canamis.com.
Our team does not work Bank Holidays, so orders placed on a holiday are sent the next working day.
REST OF THE WORLD DELIVERY
We ship worldwide, see below for delivery costs.Please check with your local customs for any custom charges or restrictions that may be incurred. We are not responsible for any customs charges or any customs restrictions once the goods reach your country. Due to current COVID-19 restrictions we are unable to ship to Australia and New Zealand until further notice.
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COUNTRY
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COST
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DELIVERY TIME
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Europe
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£11.50
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2-4 Business Days
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World Zone 1
North America (excluding the USA), South America, Africa, the Middle East, the Far East and South East Asia.
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£14.00
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4-6 Business Days
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World Zone 2
Singapore, Australia, New Zealand, Figi.
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£14.00
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3-7 Business Days
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World Zone 3
USA
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£18.00
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5-7 Business Days
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WHEN TO CONTACT US
If you have recently placed an order with us please allow up to 7 days before contacting us. This is to ensure that Royal Mail has a sufficient amount of time to deliver your parcel. If you have any general questions regarding our products, please feel free to get in touch, we respond quickly to emails.
EMAIL US
CALL US
0203 927 1111
Mon - Fri 9am - 5.00pm
Sat - Closed
Sun - Closed
